Privacy policy
Effective Date: 1 April 2023
This Privacy Policy describes how Harp & Co Stickers ("we," "our," or "us") collects, uses, and shares your personal information when you visit or make a purchase from our website, harpandcostickers.com (the "Site").
Information We Collect
When you use the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies that are installed on your device. We also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this information as "Device Information."
We collect Device Information using cookies, log files, web beacons, tags, and pixels. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information." When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.
How We Use Your Information
We use the Order Information we collect to fulfil any orders placed through the Site, including processing payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this information to communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services when in line with your preferences.
We use the Device Information we collect to help us screen for potential risk and fraud, improve and optimize our Site, and assess the success of our marketing and advertising campaigns.
Sharing Your Information
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store, and we use Google Analytics to understand how our customers use the Site. We may also share your Personal Information to comply with applicable laws and regulations or to respond to a lawful request for information.
Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links provided in this Privacy Policy.
Do Not Track
We do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.
Data Retention
We will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 16.
Contact Us
If you have any questions or concerns about our privacy practices, or if you would like to make a complaint, please contact us by email at admin@harpandcostickers.com or by mail at 27 Samson Crescent, Yeppoon QLD 4703.